As wedding planners, it is our job to help manage our client’s weddings, even when they are cancelled. Even though we would like to, we can’t plan everything and unforeseen occurrences like extreme weather, accidents, or illness could very well leave you and your clients in an uncomfortable position.
To make the entire process much easier, it’s important to recommend event cancellation insurance to all of your clients. Event cancellation insurance will make things tremendously easier if your client does need to cancel or postpone their wedding due to an unforeseen circumstance.
Not sure what to do when a wedding is cancelled? Here are some time-sensitive tasks to keep in mind if you suddenly need to cancel your client’s wedding.
Review each vendor’s contract so you are clear on what it states regarding cancellation and how much deposit your client is actually entitled to. Contact all of the wedding vendors as quickly and efficiently as possible.
Some vendors will be happy to refund deposits for your clients. However, with many vendors being small business owners, recouping any financial loss will be extremely important and they may not be able to offer any refunds.
Consider asking vendors to allow your clients to use the deposit as a credit towards a future service. Perhaps the caterer could allow a credit for catering a future event or the photographer could give your couple a credit to schedule a future family photo session.
Encourage your clients to tell their immediate family and wedding party as soon as possible. The couple may need support and assistance from those who are closest to them.
How the guests are contacted will depend on your client’s preference and how close it is to their wedding date. Obviously, the closer they are to the wedding, the sooner your clients need to contact everyone. There will likely be travel logistics that guests will need to handle. Remember, not everyone checks their email as often as we do and your clients may need to make some phone calls with the help of a family member or close friend.
Call your client’s event insurance company to start the claim for non-refundable deposits and other non-reimbursable expenses.
Event insurance isn’t only important for your clients, it’s important for your business. Some event vendors simple won’t offer refunds, no matter the circumstances. If you recommended an event vendor who never issues refunds, your client may come back to you to recoup some of their lost money. Or worse yet, they could come back to you upset and not recommend you since you weren’t able to help them out in their time of need.
By requiring your clients to secure event insurance for their special day, you’re not only protecting against the unexpected, you are also protecting your reputation.
Markel Insurance offers an easy and affordable insurance solution for your clients – a free quote takes only a few minutes online or over the phone. Event cancellation coverage starts as low as $130.
Visit Markel’s Event Insurance Website for Event Planners to learn more!
*this is a sponsored post by Markel Insurance