In our previous post, we talked through the initial steps of Building Your Team. Today, we are talking through the interview process and sharing tips on choosing your ideal candidate.
While experience in the industry is certainly helpful, it’s more important that your team has the passion, design talent, caring personality and integrity (or whatever inborn traits are most important to you as a business owner) that you desire for your business. You can teach people to plan events and teach them your process. You cannot teach integrity, loyalty, honesty or passion. Obviously having someone who has the traits you desire plus has experience in the industry is ideal for most business owners.
Here are some tips for the interview process:
Get the word out that you are hiring or looking for contract help. Post the job description(s) on your blog, on your personal and business Facebook page and on your website. If you don’t have a “careers” page, this might be the time to create one. Ask for recommendations from your peers. They may have resumes from ideal candidates but aren’t hiring at this time.
Interview multiple candidates. It’s easy to like the first person you meet and offer them the job but take the time to meet with at least 2-3 of your top choices for the position.
Aside from asking general interview questions, learn about their passions, hobbies and side projects. This is a great way to see how they could fit into your business. For example, you may suddenly realize you need someone who is crafty once they tell you about their scrapbooking and graphic design hobbies. Learning about their interests can also tell you if they are ambitious and driven.
What is their style? If this person is going to represent your brand, do you feel comfortable with their appearance and personal style?
Google them. It’s important to see what is out there. Do they have a personal blog? Do they tweet? These can give you a bit more insight into who this person really is.
Remember that someone can have an outstanding resume, amazing accolades and glowing recommendations, but if there isn’t immediate chemistry, chances are that it won’t work out. If you don’t get the warm fuzzies during the interview, your clients won’t either. Does this person share your vision and have a genuine interest in you?
The most important piece of advice – when you’re hiring, trust your gut. If you think something is “off” about a potential hire, then move on to the next candidate.