Business Resources

8 Done-For-You Answers for Hard Conversations

  1. Julie McKenney

    January 14th, 2013 at 2:11 pm

    Thanks for this post! There are 3 in here that I will be using in e-mails today alone.

  2. Debbie

    January 14th, 2013 at 2:32 pm

    You are welcome Julie. It’s surprising how often these come in handy! Thank you for taking time to comment.

  3. Tanis Jackson

    January 14th, 2013 at 2:43 pm

    Fabulous article! Whenever I tell people I am a wedding planner they always say “Oh how fun!” and a lot of people think it is all flowers and lace but the items above are not fun at all. It’s important to know how to deal with them and its also important for poeple to know that wedding planners and vendors have to deal with tough situations. Thank you.

  4. Debbie

    January 14th, 2013 at 2:56 pm

    Thank you Tanis! You are totally right. Our job can be down right tough at times!

  5. Lisa Smith

    January 15th, 2013 at 11:53 am

    Wow! Awesome post Debbie you hit it out of the ball park with this one GREAT job!

  6. Debbie

    January 15th, 2013 at 12:26 pm

    Thank you so much Lisa! I appreciate your comment and support very much.

  7. Andri Benson

    January 15th, 2013 at 2:59 pm

    Great post, Thankyou I can see I’ll be using many of these. One area I always struggle with is suppliers, I don’t want to be rude but like you say we get so many emails asking to meet. What do you say though when it’s not so much the time factor as you’ve looked at their work/website etc and don’t feel it’s right for your clients or business?

  8. Debbie

    January 16th, 2013 at 8:03 am

    Thank you for your comment Andri. You could use the response above for vendors and let them know you will review their product/service and be in touch if it’s a good fit for your clients.

  9. Kelli Crannell

    January 15th, 2013 at 9:01 pm

    Debbie –

    Right on the money again! There are a number of these that have come into play recently and it’s nice to have an alternate way to approach those “difficult” situations we often find ourselves in. Love the resource! BTW, love the new look of the lounge! Very sassy!

  10. Debbie

    January 16th, 2013 at 8:00 am

    Thank you Kelli! I’m so glad this was helpful for you. Hugs!

  11. Plan My Day Weddings & Events

    January 17th, 2013 at 11:35 am

    This is awesome! I will use some of these answers. Thank you!

  12. Debbie

    January 17th, 2013 at 11:38 am

    You are welcome. Thank you for commenting!

  13. Samantha

    January 23rd, 2013 at 12:16 am

    I’m definitely bookmarking this page! Thank you, Debbie. Your responses are direct, professional and above all else, gracious.

  14. Debbie

    March 26th, 2013 at 9:12 pm

    Thank you Samantha!

  15. jacin

    January 23rd, 2013 at 10:32 am

    such a great post! 🙂

  16. Debbie

    January 23rd, 2013 at 10:57 am

    Thank you Jacin!

  17. Stacey Flynch (@InTouchEvents)

    February 2nd, 2013 at 2:08 pm

    These are great! Right on it! Good advice.

  18. Renee

    February 12th, 2013 at 7:45 am

    This was a great article and several of the points that were made, I will be implementing in my planning/consultation practices. Really good advice, love the lounge!

  19. Debbie

    February 14th, 2013 at 6:59 am

    Thank you for your comment Renee!

  20. SaCh'e Jacks

    May 21st, 2013 at 7:14 am

    Thank you for sharing.

  21. Planner's Lounge - Debbie

    May 21st, 2013 at 10:01 am

    You are welcome!

  22. Kelly Snyder

    September 17th, 2015 at 10:35 am

    These are great! I have used a couple of these before, but wasn’t sure if they were right until now.

    What do you say when a venue owner asks you to do things that aren’t in your contract or their responsibilities.

  23. Planner's Lounge - Debbie

    September 21st, 2015 at 10:30 am

    Thanks for the comment Kelly. I would simply let the venue manager know that the client has not hired you for those services.

  24. Monique Reprezas

    January 4th, 2016 at 4:44 am

    Hi Debbie, I have recently subscribed to The Planner’s Lounge. I have a huge interest in becoming a Wedding Planner, and would like to attend a course this year in Wedding Planning. I see that there were comments in 2013 already, however, I have just read through this post, and I am very impressed by this. Thanks very much Debbie, I will keep educating myself. 🙂

  25. Planner's Lounge - Debbie

    January 4th, 2016 at 12:02 pm

    Thanks for your comment Monique! This site has over 500 free articles plus other tools, products, and coaching. Welcome!

  26. Ines

    July 9th, 2016 at 12:42 pm

    Fantastic article! We have all been in that skin before and sometimes you feel like you’re the only one there but you’re not. Great advice thanks so much. Keep up the great work!

  27. Planner's Lounge - Debbie

    July 13th, 2016 at 9:35 am

    Thanks Ines! I appreciate you taking time to comment.

  28. Julie Herman

    July 10th, 2016 at 1:24 pm

    I love reading your blogs! Great advice. The one about lowering my fees comes up all the time. As much as I would like them how they feel about taking a pay cut themselves, I don’t! I appreciate your responses.

  29. Planner's Lounge - Debbie

    July 13th, 2016 at 9:35 am

    Haha! Great point Julie. Thanks for sharing.

  30. Nicole

    July 16th, 2016 at 12:05 pm

    Hi Debbie! I have a quick question…What is the best reply to a new customer asking, “How many weddings have you actually done?” I have relaunched my business in another state after being away from it for about 7 years. While in Georgia, I planned and coordinated weddings and other events. Total wedding was 5 in the short amount of time that I was doing the business. To me saying 5 seems so small in the grand scheme of things however my clients have never been more pleased! Can you help me offer a better response?

  31. Planner's Lounge - Debbie

    July 19th, 2016 at 9:39 am

    Nicole, it is always best to be honest. You can also highlight education you have done, photo shoots you have worked on, previous planning experience at a job, and share client testimonials to help show you are more than qualified.

  32. araba

    April 8th, 2017 at 6:11 am

    These our really good and handy tips.
    Work has been made so easy for me.

  33. Planner's Lounge - Debbie

    April 13th, 2017 at 9:19 am

    Glad it was helpful for you Araba.

  34. Bridgette

    January 5th, 2018 at 3:13 pm

    Thank you, thank you, thank you! You answered my long standing questions and even some I hadn’t thought about. Just what I needed.

  35. Planner's Lounge - Debbie

    January 16th, 2018 at 5:39 pm

    So glad it was helpful Bridgette!

  36. Hazel B.

    December 4th, 2018 at 11:26 am

    Hi Debbie,

    Thank you ever so much for this phenomenal resource, I am like a pig in mud right about now. Clients do not understand how much work is put into creating an amazing event for them to enjoy with their guests. You cover everything, and there are some that I will be using in the future. You are the best. Thank you, thank you and thank you

  37. Planner's Lounge - Debbie

    January 7th, 2019 at 12:04 pm

    Thank you Hazel! You are so sweet. I appreciate your blog comments!

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